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By 83bar_marketing|2022-11-02T15:12:55+00:00November 2nd, 2022|

“The technology that exists in consumers’ hands today can literally revolve around the consumer. To understand this concept, think about Uber, whose business revolves around the current physical location of the ride,” the company noted. “Armed with permission to access the customer’s location and with the consumer’s desired destination, Uber pivots around those two data points to deliver the best route and experience,” the RakutenReady Trend Report said.

https://www.qsrmagazine.com/restaurant-operations/what-will-fast-food-experience-look-2021

“”Digital technology is really what’s going to drive value creation going forward,” Lauren Silberman, senior analyst at Credit Suisse, said. “It’s really the combination of consumer-facing technology with … curbside, drive-thru, delivery, and also plays into the real estate and labor piece as well, because it’s all interrelated. What you’re seeing is this permeation of a holistic digital infrastructure.” Analysts predict some of these trends could help restaurants grow sales even in a tumultuous market environment. Curbside will become a powerful digital tool for restaurants without drive-thrus. Restaurants are increasingly interested in white label deals with third-party aggregators as a way to retain customer data while some are eyeing smaller locations and ghost kitchens to cater to off-premise demand.

https://www.restaurantdive.com/news/6-restaurant-trends-that-will-shape-2021/592676/

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