Job Description

We are looking for an experienced Program Manager to oversee a portfolio of diverse client projects. As our Marketing Program Manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results within budget. In this client-facing role, you will be the go-to person for anything that involves production and launch timelines, client satisfaction, and campaign development and implementation. You will be responsible for having the important conversations with both internal and external stakeholders about campaign performance.

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Duties/Responsibilities:

  • Manages multiple projects based on contractual agreement with clients, start to finish
  • Gathers and analyzes information to develop approaches for patient recruitment and retention marketing campaigns and strategies
  • Conducts market research, forecasting, and strategic planning to assess and ensure the sale and profitability of the projects assigned
  • Maintains knowledge of patient recruitment trends and developments in the market; identifies client needs for new products and services and makes recommendations to leadership
  • Manage in accordance with FDA, Good Clinical Practices (GCP), Standard Operating Procedures (SOPs), and regulatory requirements
  • Analyzes and evaluates financial aspects of the projects assigned
  • Collaborates in the development of new service offerings
  • Composes, develops, evaluates, and facilitates training on marketing activities, strategies, and policies
  • Schedules and manages to deadlines, communicating with stakeholders and carrying out other supervisory responsibilities
  • Understands the company, its products, and customer base in order to create effective marketing campaigns
  • Ensures all marketing assets are on-brand and aligned with the global business strategy
  • May require organization of all creative assets for client and regulatory and ethical review
  • Employs risk management and contingency planning techniques to mitigate project obstacles
  • Uses reporting and analytics to measure key performance indicators internally and with clients
  • Uses reporting and analytics to drive action for marketing campaign optimizations
  • Develops, manages, and maintains strong working relationships with external vendors
  • Negotiates change orders and renewals for services

Required Skills:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Demonstrated ability to work collaboratively with cross-functional departments
  • Strong analytical and problem-solving skills
  • Strong project management skills
  • Strong supervisory and leadership skills
  • Ability to create, implement, and monitor budgets
  • Proficiency with Google Workspace tools, workflow diagram software and project management tools

Education and Experience:

  • Degree in life sciences related field is not required but a big plus!
  • Three or more years of experience working in pharmaceutical, device, or health care
  • Experience with project management theory and best practices
  • Experience working with consumer healthcare education call centers is a big plus!
  • In-depth knowledge of U.S. clinical trial processes and regulations is a big plus!
  • Consulting, digital marketing, and CRO experience is a big plus!
  • Knowledge of global clinical trial regulations and processes is a big plus!
  • Strong reporting and analytics experience. SiSense or Tableau proficiency is a big plus!

Interested in the position?

83bar manages patient acquisition, education, and navigation campaigns for some of the largest, most dynamic wellness and health brands in the world. We make a difference in people’s lives. We are seeking someone who is knowledgeable, passionate, personable, and a great communicator capable of leading high-performing meaningful patient acquisition campaigns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.